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Privacy Policy
Last Updated: January 15, 2025
1. Introduction
Bitcoin Hard Wallet ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hardware wallet services and website.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number, address)
- Payment information for purchases
- Device information and usage data
- Communication preferences
- Support and consultation requests
2.2 Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referral sources and search terms
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your orders
- Providing customer support and technical assistance
- Sending important service updates and security notifications
- Improving our products and services
- Marketing communications (with your consent)
- Compliance with legal obligations
4. Data Sharing and Disclosure
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Payment processing and order fulfillment
- Website hosting and analytics
- Customer support and communication
- Security and fraud prevention
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Website functionality and security |
Session |
| Analytics Cookies |
Website usage analysis and improvements |
2 years |
| Marketing Cookies |
Personalized content and advertising |
1 year |
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Object to processing of your data
- Data portability
7.2 Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
- Updating your preferences in your account
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
10. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill orders
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications
- Displaying prominent notices on our website
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@bitcoinwallet.com
- Phone: +1 (800) 123-4567
- Address: [Your Business Address]
14. GDPR Compliance (EU Users)
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to be informed about data processing
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision making
To exercise these rights, please contact us using the information provided above.